[one-users] User couldn't be authenticated, aborting call

[Daniel Molina]

Hi,


On 27 September 2013 20:53, shiixingwen <shixingwe.n at 163.com> wrote:

> **
> HI，I hava a question :
>
>   one 、 sunstone-server and occi-server are running.host IP has seted. But
> the error is out . [UserPoolInfo] User couldn't be authenticated, aborting
> call.
>
>
> I want to know this why,pls  advises.
>
>
>
>
>  t: /srv/cloud/one: Is a directory
> --------------------------------------
>          Server configuration
> --------------------------------------
> {:debug_level=>3,
>  :port=>9869,
>  :one_xmlrpc=>"http://localhost:2633/RPC2",
>  :oneflow_server=>"http://localhost:2474/",
>  :memcache_namespace=>"opennebula.sunstone",
>  :sessions=>"memory",
>  :lang=>"en_US",
>  :auth=>"sunstone",
>  :vnc_proxy_cert=>nil,
>  :memcache_host=>"localhost",
>  :marketplace_url=>"http://marketplace.c12g.com/appliance",
>  :tmpdir=>"/var/tmp",
>  :core_auth=>"cipher",
>  :memcache_port=>11211,
>  :routes=>["oneflow"],
>  :vnc_proxy_port=>29876,
>  :vnc_proxy_key=>nil,
>  :vnc_proxy_support_wss=>false,
>  :host=>"192.168.1.10"}
> --------------------------------------
>
> Fri Sep 27 11:27:55 2013 [I]: Updating user pool cache.
>
> Fri Sep 27 11:27:55 2013 [E]: [UserPoolInfo] User couldn't be authenticated, aborting call.
>
> Fri Sep 27 11:27:55 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:27:55] "POST /login HTTP/1.1" 500 - 0.0169
>
> Fri Sep 27 11:28:01 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:01] "GET / HTTP/1.1" 200 1944 0.0039
>
> Fri Sep 27 11:28:01 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:01] "GET /css/login.css HTTP/1.1" 304 - 0.0004
>
> Fri Sep 27 11:28:01 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:01] "GET /vendor/4.0/jquery-1.9.1.min.js HTTP/1.1" 304 - 0.0006
>
> Fri Sep 27 11:28:01 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:01] "GET /js/opennebula.js HTTP/1.1" 304 - 0.0004
>
> Fri Sep 27 11:28:01 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:01] "GET /js/login.js HTTP/1.1" 304 - 0.0003
>
> Fri Sep 27 11:28:01 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:01] "GET /images/ajax-loader.gif HTTP/1.1" 304 - 0.0005
>
> Fri Sep 27 11:28:01 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:01] "GET /images/opennebula-sunstone-v4.0.png HTTP/1.1" 304 - 0.0004
>
> Fri Sep 27 11:28:01 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:01] "GET /images/panel.png HTTP/1.1" 304 - 0.0003
>
> Fri Sep 27 11:28:01 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:01] "GET /images/login.png HTTP/1.1" 304 - 0.0003
>
> Fri Sep 27 11:28:09 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:09] "GET /images/login_over.png HTTP/1.1" 304 - 0.0006
> Fri Sep 27 11:28:09 2013 [I]: Updating user pool cache.
>
> Fri Sep 27 11:28:09 2013 [E]: [UserPoolInfo] User couldn't be authenticated, aborting call.
>
> Fri Sep 27 11:28:09 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:09] "POST /login HTTP/1.1" 500 - 0.0139
> Fri Sep 27 11:28:14 2013 [I]: Updating user pool cache.
>
> Fri Sep 27 11:28:14 2013 [E]: [UserPoolInfo] User couldn't be authenticated, aborting call.
>
> Fri Sep 27 11:28:14 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:14] "POST /login HTTP/1.1" 500 - 0.0077
> Fri Sep 27 11:28:14 2013 [I]: Updating user pool cache.
>
> Fri Sep 27 11:28:14 2013 [E]: [UserPoolInfo] User couldn't be authenticated, aborting call.
>
> Fri Sep 27 11:28:14 2013 [I]: 192.168.1.10 - - [27/Sep/2013 11:28:14] "POST /login HTTP/1.1" 500 - 0.0103
>
> Fri Sep 27 11:28:21 2013 [I]: 192.168.1.102 - - [27/Sep/2013 11:28:21] "GET / HTTP/1.1" 200 1944 0.0056
> Fri Sep 27 11:28:22 2013 [I]: Updating user pool cache.
>
> Fri Sep 27 11:28:22 2013 [E]: [UserPoolInfo] User couldn't be authenticated, aborting call.
>
> Fri Sep 27 11:28:22 2013 [I]: 192.168.1.102 - - [27/Sep/2013 11:28:22] "POST /login HTTP/1.1" 500 - 0.0121
> Fri Sep 27 11:28:36 2013 [I]: Updating user pool cache.
>
> Fri Sep 27 11:28:36 2013 [E]: [UserPoolInfo] User couldn't be authenticated, aborting call.
>
> Fri Sep 27 11:28:36 2013 [I]: 192.168.1.102 - - [27/Sep/2013 11:28:36] "POST /login HTTP/1.1" 500 - 0.0157
> Fri Sep 27 11:28:38 2013 [I]: Updating user pool cache.
>
> Fri Sep 27 11:28:38 2013 [E]: [UserPoolInfo] User couldn't be authenticated, aborting call.
>
> Fri Sep 27 11:28:38 2013 [I]: 192.168.1.102 - - [27/Sep/2013 11:28:38] "POST /login HTTP/1.1" 500 - 0.0094
> Fri Sep 27 11:28:38 2013 [I]: Updating user pool cache.
>
> Fri Sep 27 11:28:38 2013 [E]: [UserPoolInfo] User couldn't be authenticated, aborting call.
>
> Fri Sep 27 11:28:38 2013 [I]: 192.168.1.102 - - [27/Sep/2013 11:28:38] "POST /login HTTP/1.1" 500 - 0.0087
> Fri Sep 27 11:28:38 2013 [I]: Updating user pool cache.
>
> Fri Sep 27 11:28:39 2013 [E]: [UserPoolInfo] User couldn't be authenticated, aborting call.
>
> Fri Sep 27 11:28:39 2013 [I]: 192.168.1.102 - - [27/Sep/2013 11:28:39] "POST /login HTTP/1.1" 500 - 0.0375
>
>
>

The problem is, sunstone-server cannot authenticate with oned using the
serveradmin account.
  * Did you changed  the serveradmin password?
  * Did you remove/modify the /var/lib/one/.one/sunstone_auth file?

Cheers



>
> ------------------------------
> shiixingwen
>
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>
>


-- 
--
Daniel Molina
Project Engineer
OpenNebula - Flexible Enterprise Cloud Made Simple
www.OpenNebula.org | dmolina at opennebula.org | @OpenNebula
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