[one-users] Why not a "support forum"?

[Luigi Fortunati]

Thanks for the advice!

2011/2/17 Carlos Martín Sánchez <cmartin at opennebula.org>

> Hi Luigi,
>
> Thank you for your feedback. We are aware that as the threads volume
> increases, navigating the archives and locating specific info can be
> challenging.
>
> We'll take your suggestion into consideration. We could aim for a hybrid
> approach, keeping the mailing list and somehow integrate it into a forum.
> Actually, you can use gmane [1] to navigate our mailing list in a forum-like
> style [2].
>
> Regards,
> Carlos.
>
> [1] http://dir.gmane.org/gmane.comp.distributed.opennebula.user
> [2] http://blog.gmane.org/gmane.comp.distributed.opennebula.user
>
> --
> Carlos Martín, MSc
> Project Major Contributor
> OpenNebula - The Open Source Toolkit for Cloud Computing
> www.OpenNebula.org <http://www.opennebula.org/> | cmartin at opennebula.org
>
>
> On 17 February 2011 11:05, Luigi Fortunati <luigi.fortunati at gmail.com>wrote:
>
>> Hi,
>> I would like to ask the community if it would be better to have a Forum
>> instead of a mailing list for OpenNebula support.
>> Managing answers and threads or looking for a particular message on the
>> mailing list is starting to be stressing and time consuming for me.
>> I also noticed that several questions come up periodically even if the
>> answers to the questions were already given.
>> Today I wanted to give some help to someone that posted a problem which I
>> already had but I found that I'm unable to reply to the message from the
>> digest.
>> Finding the message through the mailing list is really time consuming so,
>> at last, I had to give up, I'm sorry.
>> Maybe that is only a problem of mine, however I think that a Forum would
>> serve better this community.
>>
>>
>> --
>> Luigi Fortunati
>>
>> _______________________________________________
>> Users mailing list
>> Users at lists.opennebula.org
>> http://lists.opennebula.org/listinfo.cgi/users-opennebula.org
>>
>>
>


-- 
Luigi Fortunati
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